Shipping policy

We are dedicated to delivering our high-quality fashion items to customers around the globe. This Shipping Policy provides important information regarding the shipping process, costs, and delivery times. Please read it carefully before making a purchase.

Shipping Destinations

We proudly offer worldwide shipping. Whether you're located in the United Kingdom, Europe, the Americas, Asia, or any other part of the world, Ardore London will deliver your order to your doorstep.

Shipping Costs

Domestic Shipping (United Kingdom):

Shipping rates depends on the location of the customer. Please view our Shipping & Delivery page for further information.

International Shipping:

Shipping rates depends on the location of the customer. Please view our Shipping & Delivery page for further information.

Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

Delivery Times

Domestic (United Kingdom):

  • Standard Shipping: 3-5 business days.
  • Express Shipping: 1-2 business days.

International:

  • Standard Shipping: 7-14 business days.
  • Express Shipping: 3-5 business days.

Please note that delivery times are estimates and may vary due to customs processing and other unforeseen circumstances.

Tracking Your Order

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours. You can track your order on our website or through the courier’s website.

Customs, Duties, and Taxes

Ardore London is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Lost or Damaged Shipments

Ardore London is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:

Ardore London
Email: contact@ardorelondon.com
United Kingdom

Thank you for choosing Ardore London. We appreciate your business and strive to provide the best service possible.